About Us

Decades of focus on Customers

We pride ourselves on focusing on the individual needs of our clients. We identify the requirements and objectives of our clients first, then determining the technology to address the goals and vision after that. This individualized, relationship based approach comes from over 20 years of knowledge, experience and a unique desire to meet the specific needs of our customers, from businesses to residential – whoever they are.

Known for lasting relationships

At CustomWorks, we’re in it for the long haul. Like our parent company London Drugs we’ve established our business by building long-lasting relationships with not only our clients, but our suppliers and our employees too. We pride ourselves on Loyalty and Longevity: two characteristics that can mean a lot when you work closely with a team.

Benefits such as ongoing professional investment and training along with the intangible benefit of becoming part of a large family, have resulted in our employees returning that same loyalty to us, many of them having been with us for 20+ years.

Our heritage comes with a well-deserved reputation

We’re a market leader when it comes to being able to provide a broad scope of quality solutions and services. Similar to London Drugs, we’ve developed a reputation in the AV consulting industry as an innovative but stable organization, thriving outside of the boom and bust cycle that can sometimes characterize other companies.

We were founded in 1997 with a similar goal as today: to be Western Canada’s premier, AV  consulting firm delivering top notch customer service that helps our clients grow, supporting them through the stages of choosing, procuring and implementing technology.